Utility Billing

The Utility Billing Clerk performs many duties vital to the daily operations of our local government. Listed below you will find many of the duties performed.

• Greets and assists visitors; answers inquiries from the public regarding the town’s functions to the public and other employees
• Handles requests for services, complaints, and other public contact work
• Balances the cash drawer each day and prepares bank deposits for daily deposits
• Manages utility billing accounts, including setup of new accounts, maintenance of current accounts, and close-out of terminated accounts
• Collects fees for utility billing, permits, and other municipal fees and posts payments to collections programs daily
• Completes the printing process of monthly utility bills and prepares bills for mailing
• Types various letters, forms, and other correspondence
• Maintains official filing system and databases.