FAQ

To serve you better, we've assembled a list of our residents' most frequently asked questions. If you don't find your answer here, feel free to contact us.

 

 

 

 

Frequently Asked Questions

FAQ

How do I start new service?

Please visit Town Hall Monday - Friday 8:00 am to 5:00 pm to start new service. You will need to bring your renters agreement or closing papers, your photo ID, social security card, and a $250.00 deposit. You will need to start service as soon as possible after you move in. Once you bring all your information to Town Hall, you will be given more information on garbage and recycle pickup, billing dates, and payment methods as well as Town activities.

When is my bill due?

Payment may be made inside Town Hall on or before the 15th of the month. We also offer drive-thru service, online bill pay, and a drop box is located at the back door for after-hour payments. A penalty of 10% will be added after the 15th. If your service is disconnected for non-payment, a fee will be charged to reconnect at the current rate.

If the 15th of the month falls on the weekend, your bill is still due. You may pay online or on our website with no additional fees. Penalties will be accessed automatically on the 16th.